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Accessibility statement

This accessibility statement applies to the online store joutsen.fi and was created on 21
January 2026. The statement is based on an expert accessibility evaluation.
The accessibility of the online store has been assessed in accordance with the WCAG 2.1
guidelines.

Accessibility status of the digital service

The online store partially meets the accessibility requirements.

Non-accessible content

The content and functionalities listed below do not yet fully meet the accessibility
requirements.
The identified accessibility issues are grouped under the following principles:

  • Perceivable
  • Operable
  • Understandable
  • Robust

Perceivability-related issues

Alternative text for images
Some product images have alternative text that is too long.
WCAG 1.1.1 Non-text Content (A)

Insufficient color contrast
In some parts of the website, the contrast between text and background does not meet
the minimum requirements of the WCAG guidelines.
WCAG 1.4.3 Contrast (Minimum) (AA)

Operability-related issues

Focus handling in dialog windows
When a dialog window (e.g. notification dialog or size guide) opens, keyboard focus does
not automatically move inside the dialog window.
WCAG 2.4.3 Focus Order (A), WCAG 2.1.1 Keyboard (A)

Close button is not keyboard accessible
The close button in the size guide dialog window is not accessible via keyboard and does
not have an accessible name for screen readers.
WCAG 1.3.1 Info and Relationships (A)

Understandability and structure-related issues

Missing or incorrect heading structure
Some content on the website is visually styled as a heading but is not programmatically
marked as a heading.
WCAG 2.4.6 Headings and Labels (AA)

Insufficient semantic structure of tables
In the size guide, table cells are not semantically associated with their corresponding
header cells.
WCAG 1.3.1 Info and Relationships (A)

Links and navigation

Link texts are not descriptive
Some link texts do not sufficiently describe the purpose of the link on their own.
WCAG 2.4.4 Link Purpose (In Context) (A)

Language-related issues

Accessible name (ARIA label) is in a different language than the page
In some parts of the website, the language of the ARIA label differs from the language
defined for the page, which may cause incorrect pronunciation by screen readers.
WCAG 3.1.2 Language of Parts (AA)

Other issues

PDF files are not accessible.

Remediation of accessibility issues

Accessibility issues are addressed as part of the continuous development of the online
store. Identified accessibility issues are corrected on an ongoing basis, and this statement
will be updated as issues are resolved.

Feedback and contact information

If you notice any accessibility issues on the online store or need content in an accessible
format, please contact us:
Email: info@joutsen.com
Phone: +358 207 495 200