All down used in our products come from selected European partner farms. The origin of the down can be verified and traced. Therefore, all the down used in our products comes from farms which provide good, natural living conditions – this is the only way to produce high-quality down.
We only use down that is the by-product of meat production. Joutsen has utmost respect for animal welfare. We have never used and will not accept plucking from living birds.
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According to the Finnish consumer protection legislation, Joutsen Web Store customers have the right to return or exchange any product within 14 days of delivery. If you wish to return your order, ...
We use down from duck, goose and eider in our products. Our duck and goose down are sourced from Finland, France, Spain and Poland. Our eiderdown collected from the Finnish archipelago after the ne...